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It is important to understand that unsubscriptions are managed at a ‘list’ level. So, unless you set the ‘actions when unsubscribe’ (in your list settings) to also unsubscribe from other lists , a user could be unsubscribed in one list, but appear as subscribed on another list. To check the status of subscribers you can export 'unsubscribed' emails across all of your lists From your dashboard…   click ‘subscribers’ click the blue filter icon (towards the top right) select the status ‘unsubscri...
Categories: NewZend User Guides
The key to successful email marketing is the quality of your database. By actively growing your subscribers list (using best practice opt-in techniques), continually cleansing your list and respecting unsubscribe requests you will enjoy higher open rates, click-throughs and results from each campaign. Depending upon where you store your database (eg within a CRM application, ERP solution or simply an excel spreadsheet) you will need to convert the data into a .csv file before uploading it into ...
When your list has been created and you have added subscribers, you are ready to send your first campaign. You have two options when it comes to sending campaigns: 1.  By creating a campaign 'from scratch' using an email template that we will have setup for you - or you have created. 2.  By copying / duplicating a previous campaign - this creates a clone of the campaign including settings, the campaign email etc - which you can then edit / update as required. This article describes how to create...
[DIRECT_UNSUBSCRIBE_URL] is a single step to unsubscribe, after subscriber click this link , done! unsubscribed successfully. [UNSUBSCRIBE_URL] is two steps to unsubscribe, subscriber need to confirm unsubscribe and request unsubscribe reason as optional.
Categories: NewZend User Guides
When you login to NewZend you wil be presented with a dashboard. This provides a snapshot of your account and recent activity.   The number of campaigns that you have sent The number of lists that you have The number of subscribers that you have The number of templates that you have available to use You can click the blue numbers to navigate to each campaign, list, subscribers or templates - or use the left navigation. Note: the left navigation can toggle to collapse by clicking the blue thr...
Categories: NewZend User Guides
From your dashboard select 'lists', from either the left-hand menu, or by clicking the blue number that appears above 'lists' on the dashboard. You are then presented with a list of all the lists you have created.  Click 'create new' to create a new list - see: creating a new list article and adding subscribers to your list article Click 'copy' to create a new list - this creates a new list with the subscribers from the list you are copying Click 'update' to manage the list Click 'delete' to ...
Categories: NewZend User Guides
In order to create a html subscription code to use on a webpage, you will need to create a list where your subscribers will be captured. If you are unsure on how to create a list please check out this article. Once the list has been created then you will be able to access the form tools. Click on the list you wish to create a form for Click on the 'Form Tools' tab This will generate your subscription form codeTIP: By default the fields captured are 'Email','First Name' and 'Last Name' In order...
Categories: NewZend User Guides
When your list has been created and you have added subscribers, you are ready to send your first campaign. You have two options when it comes to sending campaigns: 1. By copying / duplicating a previous campaign - this creates a clone of the campaign including settings, the campaign email etc - which you can then edit / update as required. 2. By creating a campaign 'from scratch' using an email template that we will have setup for you - or you have created. This article describes how to create a...
Categories: NewZend User Guides
Once your email list has been created, your next step is to start importing your subscribers into the list.   Start by clicking your list name in the lists area, Next click the Tools box, followed by the Import box. To import to a list select to import a csv or text file. There are prompts to help you. We recommend using a csv file. Important: The CSV file column names will be used to create the list TAGS, if a tag does not exist, it will be created. Please ensure your file contains the same t...
Categories: NewZend User Guides
The first thing you will need to do before sending any email campaigns, is to create your first email list. Your email list identifies you as a sender, it contains your information and allows you to take various decisions related to your subscribers. Each list you create is totally separate from the others, so you can manage subscribers, custom forms/pages and custom fields. From the 'lists' section of your control panel click 'create new'. Set the General Data for the list:   Give the list a na...
Categories: NewZend User Guides